Friday, January 21, 2005

I saw the Pixies at DC's Constitution Hall on December 8 (bonus - check out their "leet" spelling of the band name); they rocked. What rocks even harder though, is a little outfit by the name of CDBaby.com. You see, the Pixies decided to cash in on all the aging hipsters' disposable incomemake the last 12 gigs in the tour available on CD (including the one I attended) and the orders were handled by CDBaby.com. When I first placed my order, they immediately sent me an email that looked like this:


From: CDBaby Loves Ken <orders@cdbaby.com>
Subject: CD Baby Order #686634 - CONFIRMATION
Date: December 9, 2004 10:13:39 AM EST
To: kcds@xxxxx.com
Reply-To: orders@cdbaby.com

Ken -

Thanks for your order with CD Baby!

This is just a happy automated email to let you know a real person
will email you as soon as your package is sent, and you will also
receive a paper receipt with your order in the mail.


... so that was cute, but then today, when the order actually shipped, I received this:


Your CD has been gently taken from our CD Baby shelves with
sterilized contamination-free gloves and placed onto a satin pillow.

A team of 50 employees inspected your CD and polished it to make sure
it was in the best possible condition before mailing.

Our packing specialist from Japan lit a candle and a hush fell over
the crowd as he put your CD into the finest gold-lined box that money
can buy.

We all had a wonderful celebration afterwards and the whole party
marched down the street to the post office where the entire town of
Portland waved 'Bon Voyage!' to your package, on its way to you, in
our private CD Baby jet on this day, Friday, January 21st.

I hope you had a wonderful time shopping at CD Baby. We sure did.
Your picture is on our wall as 'Customer of the Year'. We're all
exhausted but can't wait for you to come back to CDBABY.COM!!


Yeah, yeah, the wonders of mail merge. But still ...

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